Delivery times are only given for informative purposes; they depend in particular on the availability of carriers and the order of arrival of orders. With this reservation, except in cases of force majeure, OLMAGI strives to meet the delivery times it indicates the acceptance of the order. This period starts from the receipt of the corrected proof validated by the customer in case of product customized on request. In case of delay, OLMAGI reserves the right to make partial deliveries with corresponding invoice. The buyer shall in no case be entitled to partial delivery to postpone the corresponding payment.
The transfer of risk on products sold by OLMAGI occurs upon delivery of products to the carrier.
Delivery and reception
The goods travel at the risk of the purchaser. It is the customer, in case of damage to goods supplied or missing, perform all necessary reservations with the carrier. All deliveries that were ot subject to reservations by registered letter within 3 days of receipt to the carrier in accordance with Article L133-3 of the Commercial Code, and copies shall be sent simultaneously to OLMAGI, will be considered accepted by the customer. The reception without reservation of products ordered by the customer covers all apparent defects and / or missing. Any reservation must be confirmed in accordance with next Article
Claim and warranty
Without prejudice to be taken from customer towards carrier as described in section 4.3 in case of damage or missing, all other claims, of whatever nature, relating to the products delivered , will be accepted by OLMAGI if writing, by registered letter, within 8 days. It's the buyer to provide any justification as to the reality of defects or other claims.
Defects and deterioration caused by improper handling, by an external accident (incorrect assembly, faulty maintenance, improper storage, transportation not suitable ...) or by modification or abnormal use of the product not provided or specified by OLMAGI do can be held liable OLMAGI or warranty.
No return of goods shall be made by the customer without the express written consent of OLMAGI obtained in particular by email.
The return costs will be at the expense OLMAGI that if a defect or non-compliance is indeed found by the latter or his representative. Only the carrier chosen by OLMAGI should perform the return of the products concerned. All merchandise returned without our agreement will be rejected, any costs being borne by the buyer.
When, after controlling an apparent defect, nonconformity or missing is indeed found by OLMAGI or its agent, the customer can request not OLMAGI that the replacement of non-conforming products and / or addition to be made to fill the missing costs of it, without the latter being entitled to any compensation or resolution of the order.
The claims made by purchaser under the conditions and in the manner described by this article, do not suspend the payment by the customer of the goods concerned. The responsibility of OLMAGI can in no circumstances be held liable for acts during transport, destruction, damage, loss or theft, even if she chose the carrier.
Under guarantee, the only obligation for OLMAGI will be free replacement of defective goods recognized by the OLMAGI services. Defects and deterioration caused by natural wear, vandalism, accident, natural disaster or a terrorist, by modification of the product not envisaged nor specified by the OLMAGI company are excluded from the guarantee. Also excluded from the guarantee, all non-compatible or non-compliant products to the intended use for the kind of items OLMAGI sells.